How to Kill Email
By the end of 2019, 2.9 billion worldwide e-mail users will send nearly 320 billion daily emails. Today, email is one of the most popular support channels used by support teams at both B2B and B2C companies. But is email the best support channel that provides the best customer experience?
Join our leading customers, TeamSnap and Turo, discuss how and why they moved away from e-mail when providing customer support.
In this roundtable-format webinar you will:
- Gain an understanding of how leading companies provide world class customer support without e-mail
- Hear success stories of how moving beyond e-mail to new support channels increased CSAT
- Get these experts’ perspectives on how to deliver a cost-effective customer experience
|VP, Business Operations and Chief of Staff to the CEO at TeamSnap||Senior Business Operations Manager at Turo|