Solvvy reduces ticket volumes and operating costs while delighting customers with a brilliant experience.
Deliver instant resolutions to customers even when your agents are busy or offline.
Provide customers with accurate snippets taken directly from your knowledge base.
Give back agent time to focus on conversations that require a human touch.
Solvvy is an effortless next-gen chatbot platform that delivers brilliant customer experiences by immediately answering questions, guiding customers through personalized journeys, and providing insights to make great support decisions.
Solvvy's proprietary Natural Language Processing technology interprets conversational language and the intent behind questions, allowing it to handle even the most complex customer needs.
"Solvvy’s integration is easy, implementation is easy, but the thing that really separates them is people behind the actual software and how we work with them."