Human Conversations to Digital Interactions
"If companies want to improve their interactions with customers, then they need to treat them more like conversations”
- Temkin Group
This webinar replay provides an inside look of the key elements of human-to-human interactions and how it can be applied to how companies should interact with their customers in the digital era.
On this replay you will learn:
- The key elements of successful human-to-human interactions
- How to apply these key elements to customer interactions and humanize digital interactions
- Examples of companies with best-in-class customer experiences
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