If companies want to improve their interactions with customers, then they need to treat them more like conversations” -Temkin Group
Join us for an inside look of the key elements of human-to-human interactions and how it can be applied to how companies should interact with their customers in the digital era.
- The key elements of successful human-to-human interactions
- How to apply these key elements to customer interactions and humanize digital interactions
- Examples of companies with best-in-class customer experiences