How to Prepare your CX Team for the Holidays
Every holiday season, the stakes get raised higher for CX teams around thr world as the holiday craze begins.
In this 45-minute webinar, thought-leader Antonio King (Head of CX at hyper-growth company, Shinesty) outlines the four tricks he employs to help him decrease their ticket volume by over 40% during the 2017 holiday season while his company's sales grew by 50%.
On this webinar, you will learn how to:
- Scale your CX team for the holidays – and get away from seasonal hiring
- Train your team to build customer loyalty – leading to more holiday sales, and year-round revenue
- Be more responsive – during a time in the year when customers are demanding immediate answers
- Reduce customer effort - leading to a better overall experience for your customers
See Solvvy in action by scheduling a 20-minute live demo and witness the power of our conversational CX platform.